Single Privacy Standard
Whether you're on desktop, mobile or tablet, the same privacy protections apply to your account and gameplay data.
LEGAL REFERENCE
Your Privacy Matters to Us
We built hoki69 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
Policy Scope and Jurisdiction
hoki69 operates this platform in supported regions where local law permits. This privacy policy governs how we handle information you provide during account registration, gameplay, and transactions. We comply with data protection standards applicable to our service regions. Your personal data—including name, contact details, payment information and gaming activity—is processed according to this policy and relevant local regulations. We do not sell
your data to third parties. Payment processors handling DANA, OVO, GoPay and QRIS transactions maintain their own security protocols aligned with Indonesian financial standards.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
TRUST MARKERS
Why Your Data Is Safe With Us
Encryption Standard
All data transmitted between your device and hoki69 servers uses SSL/TLS encryption. Payment details are never stored in plain text on our systems.
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways. We never see your full payment credentials during checkout.
Access Controls
Only authorised staff can access your personal information, and only when necessary to support your account or comply with legal obligations.
Regular Audits
We conduct periodic security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Data Retention
We keep your information only as long as needed to provide service, process transactions and meet legal requirements in supported regions.
Breach Response
If a security incident occurs, we notify affected users and relevant authorities within the timeframes required by local law.
WHY THIS PLATFORM
Consistency Across Our Platform
Unified Payment Handling
DANA, OVO, GoPay and QRIS deposits follow identical security protocols across all hoki69 lobbies and game rooms.
Consistent Data Use
We use your information the same way across live casino tables, slot rooms and sportsbook markets—never for marketing without consent.
Transparent Logging
Your login history, deposit records and gameplay sessions are logged consistently so you can review your account activity anytime.
Aligned Third-Party Policies
Game providers like Pragmatic, Evolution and PG Soft operate under data agreements that match our privacy commitments.
Regular Policy Updates
When we change this policy, we notify you via email and in-account message. Changes take effect 30 days after notice.
Your Rights Across Regions
In supported Indonesian regions, you have the right to access, correct and request deletion of your personal data.
What Defines Our Privacy Approach
Minimal Data Collection
We ask only for information needed to verify your identity, process payments and deliver our service. No unnecessary fields at signup.
No Third-Party Selling
Your personal data is never sold to advertisers, data brokers or marketing firms. We keep it internal and secure.
Transparent Cookies
We use cookies to remember your preferences and keep you logged in. You can manage cookie settings in your browser anytime.
Account Ownership
You own your account data. Request a copy of everything we hold about you, or ask us to delete it where law permits.
Fraud Prevention
We monitor accounts for suspicious activity to protect you and hoki69. This may include reviewing transaction patterns and login locations.
Legal Compliance
We comply with anti-money laundering and know-your-customer requirements in supported regions. This protects both you and our platform.
Privacy Policy Questions
Payment details are encrypted and transmitted directly to certified payment processors. hoki69 never stores your full card or wallet credentials. Each transaction is verified through secure gateways that comply with Indonesian financial standards.
Yes. Email [email protected] with a data access request and we'll provide a copy of all information we hold about you within 14 days. Include your account email and username to speed up verification.
We retain your data for the period required by law to process refunds, resolve disputes and meet regulatory obligations. After that, we delete or anonymise it. You can request earlier deletion where permitted.
Game providers receive only the data needed to deliver gameplay—your account ID, session token and bet history. They cannot see your payment details, email or personal contact information.
Cookies remember your login, language preference and gameplay settings. We use analytics cookies to understand how you navigate the platform. You can disable non-essential cookies in your browser settings anytime.
Change your password immediately and contact [email protected]. We'll review your login history and help secure your account. Enable two-factor authentication in your settings for extra protection.
Yes. Mobile and desktop use the same encryption and security protocols. Your data is protected whether you access hoki69 via browser or app. Always use secure WiFi or your mobile network, not public WiFi.